Formed in 1998 to bring, 'in-house' previously out-sourced services, Mentor is now one of the leading suppliers of Back to Work Assistance working with major brands in the creditor insurance market. Since its launch, 'Back To Work Assistance' has developed a unique and flexible package offering support and advice to customers either facing redundancy or seeking re-employment. Our dedicated team of specialist Employment Consultants make detailed assessments of customers and their needs, after which, a personally designed action plan will be put into place. This may include assisting Customers with CV creation, advice on Job-Search techniques and perhaps how to overcome any particular barriers customers may feel they are facing in their search to return back to the workplace (Age Discrimination for instance) and where necessary discussing other career options

Some of the products and services to customers include:

• Comprehensive 'organiser' with advice on all aspects of the job search from CV advice to salary negotiations having secured employment.
• Website with access to a database of 'hidden' vacancies
• Accompanying literature including cover letters and effective speculative applications letters
• Advice on accessing the 'hidden Jobs Market' (where around 70-80% of vacancies are filled)
• Networking advice
• Interview advice and techniques

"We deliver a first class customer service to Clients and Customers" Elizabeth Mead, Back to Work Assistance.